Last updated: April 2026
This privacy policy explains how Dharmabums (“we”, “our”, or “us”) collects, uses, and protects the personal information you provide when you shop at dharmabums.in. By using our website, you agree to the practices described below.
1. Information we collect
When you place an order or browse our store, we may collect:
- Name, email address, phone number, and delivery address
- Payment information (processed securely by our payment gateway — we do not store card details)
- Order history and communication with us
- Device and browser data collected automatically via cookies
2. How we use your information
We use your personal data to:
- Process and fulfil your orders
- Send you order confirmations, shipping updates, and delivery notifications
- Respond to your queries or support requests
- Improve our website and shopping experience
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
3. Who we share your data with
To fulfil your orders, we share your personal data with trusted third parties:
- Qikink — our print-on-demand and fulfillment partner who prints and ships your order. They receive your name, address, and phone number.
- Payment gateway (e.g. Razorpay / PayU) — to securely process your payment.
- Courier and logistics partners — for delivery of your order.
- Google Analytics / Meta Pixel — to help us understand how visitors use our site (anonymised data).
We do not sell your personal data to any third parties.
4. Cookies
Our website uses cookies to improve your experience, remember your cart, and collect analytics data. You can disable cookies through your browser settings, though some features of the site may not function correctly as a result.
5. Data retention
We retain your personal data for as long as necessary to fulfil your order, comply with our legal obligations, and resolve any disputes. If you would like your data deleted, please contact us and we will action your request.
6. Your rights
Under applicable Indian and international data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw your consent for marketing communications at any time
To exercise any of these rights, please email us at info@dharmabums.in.
7. Data security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All payments are processed through secure, encrypted payment gateways.
8. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
9. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Dharmabums
Email: info@dharmabums.in
Website: dharmabums.in